Client Testimonials

Client Testimonials

“I’m very fortunate to have Anthony, Joe and the team at Super Know How looking after the audits of my SMSF clients. They turnaround the audits fast and have very reasonable fixed pricing which makes my life easier when dealing with my clients and prospective clients. The document management systems they use also makes it very simple for me to upload everything they need each year to complete the audits.

It’s also great to know I can call them anytime when issues arise and breaches happen with my clients. Their super knowledge is amazing and they always provide simple and practical advice to resolve my clients issues. I first came across Super Know How when I was doing a Class Super webinar teaching me how to use software, so they are another layer of support if I have any Class issues I can’t resolve myself. They often provide feedback when they audit my funds if there is a more efficient way to do things in Class.

If you need a SMSF auditor I would absolutely recommend Super Know How. ”

Shane Krautz
Shane Krautz Accounting
11 May 2016

“Super Know How has been fantastic to deal with. Joe has always been a delight to deal with. He is more than happy to provide solutions to any problems I may have. Using super know how has streamlined my SMSF workflow, and minimised time taken to complete returns. Joe has offered invaluable advice on using SMSF software such as class, which has also allowed me to focus on managing my practice and improving outcomes for my clients.

The turn around time for my superannuation audits has never been quicker. Super Know How audit all the funds from our firm. Knowing that our audits are being taken care of by the best in the business means that I can be assured that oversights will be recognised before lodgement.

Joe and Anthony are both very approachable, and happy to answer any questions whenever I have needed their assistance with difficult cases. Keeping up with the forever changing regulations relating to superfunds can be difficult, the team at Super Know How are very knowledgeable and are can offer guidance through complicated superannuation matters.

Joe’s knowledge of Class software is second to none, he has shown me many shortcuts to improve my productivity and reduce the amount of hours required to complete SMSF work.

Suman Chowdhury
Pioneer Accounting
24 March 2016

“We met Anthony and Joe through the training modules while transitioning to Class Super. We soon became aware of the high skill/knowledge level they possessed in relation to the audit of self-managed superannuation funds and Class software. I reviewed 3 tender options before suggesting our clients change auditors to Super Know How. Super Know How provide a very efficient and professional service and I am very happy with the service they provide to our SMSF clients.”

Peter Jones
PRJ Accounting Solutions
23 March 2016

“Super Know How are proactive, reliable and provide our business with invaluable support; this is where they are different. When we made the decision to review our procedures, we understood that we needed an auditor that could work with us to complete our audits whilst being current with the latest developments in accounting software, technical strategies and legislation changes. Joe, Anthony and the team took the time from the very beginning to assist our team to best understand our software systems and provide us with ideas and insights to improve our overall efficiencies. Super Know How is an essential resource for our technical queries and are a sounding board that frequently leads to better outcomes for our business and for our clients.”

Jarrad Bleechmore
Qi Wealth
18 March 2016

“It was clear to us with the various changes in the licencing of SMSF auditing that we as a firm wanted to prioritise SMSF administration work and fully outsource the SMSF audit function. We were also very clear in our belief of the lack of independence with auditing from within our own business. Our relationship with Super Know How has streamlined our SMSF audit function. We no longer have a number of outsourced auditors and business for our 140+ funds, we just have the convenience, skilled and knowledgeable team at Super Know How provide our SMSF audit function. The pricing structure put in place for our business per audit means we have a competitive product to offer our SMSF clients, we have surety of our service cost and consistency of our service delivery. We are extremely happy with the audit service provided by Super Know How. They have very quick turnaround times, they are thorough with their audits and are always very available and approachable with SMSF technical queries and our staff training and development.”

Patrick Connolly
Rowe Partners
10 March 2016

“When we decided to take on Class Super and brought the preparation of our SMSF tax returns and financial statements in-house, we needed a trusted tax agent who had extensive knowledge of the Class Super system as well as the technical expertise in SMSFs and tax. Joe, Basil and Anthony from Super Know How have been a perfect fit for our business who have worked with us to not only audit and lodge 80 – 90 SMSF tax returns each year in a timely manner, but also assisted us with more difficult cases relating to issues like property within SMSFs, segregation of member accounts and difficult transitions from previous accountants. Super Know have been on hand to meet all of SMSF compliance requirements and answer all of our technical SMSF queries.”

Ken Bloomfield
Financial Clarity Pty Ltd
9 May 2014

“We were looking to build a relationship with a like minded professional auditing firm that understood the needs of Accountants when advising the SMSF sector.  We required a focus on current cloud based technology in order to improve efficiencies and it was essential that their technical knowledge was sound.  We found Super Knowhow and they have fulfilled all of our requirements. Joe, Anthony and the team are attentive and respond to our needs in a timely manner, which helps make our firm more knowledgeable, productive and profitable.”

Craig Parsons
Tiernan Parsons
19 December 2013

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