Client Testimonials

Client Testimonials

“My background is financial product development and administrative systems. Consequently I am highly critical of administrative systems. Super Know How has provided my SMSF with the exact administration I needed. I wanted administration on which I could rely – I have it. I wanted all annual returns completed in a timely way – I have it. As a bonus I have very low costs and I am particularly impressed by Super Know How’s level of knowledge. In short what matters to me for the administration of our SMSF is that we TRUST the Integrity, Knowledge and Competence of Joe and Anthony.”

Peter Petersen BSc, Dip Teach, Master of Financial Planning, FIA, FIAA, ASA
Collaroy Plateau West NSW
5 July 2017

“What first attracted me to Super Know How was that they used automation properly and expertly which eased my administration burden and made the process much faster. I had had three administrators in as many years and each of them still relied on receiving (albeit scans of) dividend notices and the like and doing manual reconciliations which meant processing took about 10 months to complete! With Joe, everything is done in one tenth of the time. However I have come to appreciate something more since using then and that is the personal touch, Joe actually comes to my house to review documents and have a chat. In this day and age, such service is rare.”

Peter Brew
McMahons Point
14 March 2016

“I cannot speak highly enough of the service provided by Super Know How through Joe and his team. I transitioned my family SMSF from another provider of Class Super who seemed challenged by the complexity of our Fund but Super Know How stepped in dealt with the issues in a friendly , considerate and professional way and now I sit back with confidence that the administration is totally under control in a one stop shop. The ability to see up to date reports with values, bank balances and monthly reports is both informative and useful in the management of the Fund. The new reporting screens (just released) look to be very user friendly and full of all the information one could ever need. A ten out of ten from me “

Phil Slade
McMahons Point, NSW
10 March 2016

“Having had our super fund administered by Super Know How for nearly 3 years, we have been very happy with the service levels from your company. Super Know How has consistently provided a high level of accuracy, responsiveness and professionalism which is important for an SMSF. Your knowledge of the industry and understanding of compliance and regulatory obligations provides us as Trustees with a high level of comfort and has made administering our Fund much easier than it would otherwise have been.”

Mathew Kaleel
South Coogee, NSW
27 December 2013

“Both Anthony and Joe at Super Know How are the true professionals. Sitting down with them during the transition from BGL to Class Super was first class. They took the time to ensure that all data was migrated successfully and thoroughly worked through the functions in Class Super. Ongoing training was made easy due to their extensive experience in the Superannuation industry. Having worked with them in the past and now as a client, they have shown to be the best in the industry. I strongly recommend them in providing the best outcomes for your retirement solutions.”

Mario Sanzari
Seaforth, NSW
19 December 2013

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