Your SMSF

About us

Super Know How are specialists in all things SMSF. We are a small privately owned company where the emphasis is on providing a personalised and high quality service to our clients. We can provide your SMSF with the required skills and expertise including Establishment, Preparation of Financial Accounts, Administration and Audit.  With over 20 years’ experience in the industry you can be assured that your SMSF will be handled professionally, efficiently and accurately.

Why Choose Us?

Expertise in Superannuation and SMSFs

When dealing with other SMSF Administrators, you may be passed around the office as staff come and go. Your work may be outsourced to an overseas data entry centre without your knowledge or completed by graduates who are still learning the basics. At Super Know How, all of our staff are located in Australia and have been handpicked for their skills and expertise in SMSFs. The majority of the work completed for your SMSF is performed by Joe who has 20+ years SMSF experience.  He will be your main contact point for any queries you may have, and you will have his email and mobile number so you can contact him directly when it is convenient for you.

We use the Best Software

The pivotal software to our business is the Class Super SMSF Administration system. This has advantages for you as a trustee because:
– it receives data feeds directly from your bank accounts, brokers and wraps each day.
– it allows for trustees/members to access their data via a secure website from anywhere in the world. With your bank/broker/wrap feeding data into the system each day, you have an accurate position of where you fund is at 365 days a year.

Less paperwork

Data feeds through the Class system mean that less documents need to be provided to the external auditor each year. Where possible, we will obtain any documents we do need for the annual audit ourselves. We also offer electronic signing for all documents at no extra cost, so you don’t need to physically sign Financials, minutes, etc.

Fixed Fees agreed up front

Our Daily Administration, Tax & Audit Service costs $2,400 per annum payable in equal monthly instalments. Our Once a Year Administration, Tax & Audit Service costs $1,750.00 per annum billed once the work has been completed. These rates are inclusive of the audit fee, which we arrange through an external independent fully qualified auditor on your behalf.

Service Offerings

Super Know How are dedicated to working on SMSFs, as such we can provide your SMSF with all administration services including:
– SMSF Establishment and ongoing maintenance
– Limited Recourse Borrowing Arrangement Set-up and ongoing maintenance
– Pensions & Other Benefit Payments
– Contribution Monitoring and maintenance
– Ongoing reconciliation
– Annual Preparation of Financial Statement and SMSF Annual/Tax Return
– Organising your annual Audit

Please note that Super Know How are not Financial Planners/Advisers therefore we will not provide advice in relation to your SMSF’s investments. The above services can be provided to you in two different service offerings as follows.

Daily Administration, Tax & Audit Service

This is our premium service that will allow trustees to fully utilise the power of the Class Super system. We will monitor your fund each day and ensure that all transactions are allocated correctly. We will provide you with your own login to Class Super’s member website that will keep you up to date with investment, financial, contribution and pension reporting for your SMSF. By staying informed, this will allow you to make better decisions in relation to your investments, contributions, pensions, etc.

Daily administration also means your SMSF will be ready to be audited and have its Annual/Tax Return lodged early in the new financial year, where we will prepare all necessary reporting for you including Financial Statements, Annual/Tax Return, Member Statements and Minutes. Your SMSF’s Annual/Tax return will be lodged electronically with the ATO to ensure quicker processing of your tax refund.

We will take the hassle out of getting the compulsory audit completed by working with an external ASIC Registered SMSF Auditor to have the audit completed.

You will have access to the Super Know How team by email and phone 7 days a week for any questions that you may have about your SMSF.

We can also provide you with your own login to our Document Management System where you can store all of your SMSF documents safely and securely.

Once a Year Administration, Tax & Audit Service

This service is for trustees that just want to have the compulsory Financial Statements, Annual/Tax Return and Audit completed each year.

We will complete the administration using the Class Super system, however it will only be updated once a year – that is, when you provide all the documents that we will need to complete the work. 

We will prepare all necessary reporting for you including Financial Statements, Annual/Tax Return, Member Statements and Minutes. Your SMSF’s Annual/Tax return will be lodged electronically with the ATO to ensure quicker processing of your tax refund.

We will take the hassle out of getting the compulsory audit completed by working with an external ASIC Registered SMSF Auditor to have the audit completed.

Client Testimonials

“Having had our super fund administered by Super Know How for nearly 3 years, we have been very happy with the service levels from your company. Super Know How has consistently provided a high level of accuracy, responsiveness and professionalism which is important for an SMSF. Your knowledge of the industry and understanding of compliance and regulatory obligations provides us as Trustees with a high level of comfort and has made administering our Fund much easier than it would otherwise have been.”
– Mathew Kaleel


“I cannot speak highly enough of the service provided by Super Know How through Joe and his team. I transitioned my family SMSF from another provider of Class Super who seemed challenged by the complexity of our Fund but Super Know How stepped in dealt with the issues in a friendly, considerate and professional way and now I sit back with confidence that the administration is totally under control in a one stop shop. The ability to see up to date reports with values, bank balances and monthly reports is both informative and useful in the management of the Fund. The new reporting screens (just released) look to be very user friendly and full of all the information one could ever need. A ten out of ten from me “
– Phil Slade

“What first attracted me to Super Know How was that they used automation properly and expertly which eased my administration burden and made the process much faster. I had had three administrators in as many years and each of them still relied on receiving (albeit scans of) dividend notices and the like and doing manual reconciliations which meant processing took about 10 months to complete! With Joe, everything is done in one tenth of the time. However I have come to appreciate something more since using then and that is the personal touch, Joe actually comes to my house to review documents and have a chat. In this day and age, such service is rare.”
– Peter Brew

“Both Anthony and Joe at Super Know How are the true professionals. Sitting down with them during the transition from BGL to Class Super was first class. They took the time to ensure that all data was migrated successfully and thoroughly worked through the functions in Class Super. Ongoing training was made easy due to their extensive experience in the Superannuation industry. Having worked with them in the past and now as a client, they have shown to be the best in the industry. I strongly recommend them in providing the best outcomes for your retirement solutions.”
– Mario Sanzari